Our pledge to you, our customer:
The Venetian Mirror Centre respects your privacy. Our Internet site is designed to be of service to you.
In order to provide you with the best products, timely information and quality customer service, we record a variety of information from your visit to our site.
To better protect your privacy, we provide this notice explaining our on-line information practices and the choices you can make about the way your information is collected and used.
Your personal information – what we collect and how we use it:
When you purchase products from Italian Lighting Centre we collect your name, address, telephone number, e-mail address and credit card information.
First, we use this information to fulfil your order and to communicate with you about your order. In fulfilling your order, we share your personal information with outside parties to the extent necessary to fulfil your order.
Your first purchase from The Venetian Mirror Centre – We use the information you provide to:
Automatically place you on our e-mail newsletter list to receive e-mail newsletters of new products and sale items, unless you decide to unsubscribe at time of registration.
Subsequent purchases from The Venetian Mirror Centre:
If you have purchased products from The Venetian Mirror Centre before, unless you click the link to edit your subscription profile at the time your order is confirmed, your subscription status will remain unchanged.
Whether you are making a first purchase or any subsequent purchase, if you later decide that you want to be removed from a list, simply follow the instructions in the section “Unsubscribing” below.
When you subscribe to our e-mail newsletters, we collect your e-mail address so that we can send you our e-mail newsletters with, special offers and updates about products and services.
You can unsubscribe from our e-mail newsletters at any time by clicking the unsubscribe link at the bottom of any electronic newsletter that you receive from us.
Upon completing your purchase, we may present other offers via e-mail newsletters.
At any time you can unsubscribe to our newsletter/mailing list sending an e-mail to [email protected], with the word REMOVE in the subject line.
Requests to be unsubscribed will be processed immediately. However, you may receive additional newsletters for up to one week.
Delays may occur if the e-mail address or postal address information you provide does not match the information in our database.
Links to/from Other Sites
To enhance your shopping experience, The Venetian Mirror Centre may have links to other sites on the Internet that are owned by third party vendors and other third parties (external sites), or you may come to Venetian Mirror Centre from a link from an external site.
These other web sites will have their own rules on privacy that you should review. The Venetian Mirror Centre is not responsible for the privacy policies of external sites.
Cookies do not provide us with access to any credit card information.
Cookies are small text files by web servers to web browsers, and stored by the web browsers. The information is sent back to the server each time you view a page on the website and it allows a web
site to identify and track its visitors.
Cookies on our website
We use the following cookies on this website, for the following purposes:
1) oscSid – This cookie is used by this website to identify you as a user between page loads. This allows this website to remember certain settings, like the contents of your shopping cart. This cookie is destroyed each time you close your browser.
Other third party cookies
When you use this website, you may also be sent the following third party cookies, which may be used for the following purposes:
1) utma, utmb, utmc, and utmz – Google Analytics gathers anonymous data regarding visitors to this website, how many pages you view and how long you stay on the website. We use this information to improve the service we can offer you.
You can opt out of this service on all websites using this Google tool by visiting https://tools.google.com/dlpage/gaoptout
2) di, dt, loc, uid, psc, uvc, atuvc and uid – Addthis.com allows users to share pages easily with their social network. It also remembers your preferences of which services you like to share
through (ie Twitter, Facebook etc). They do not allow access to any of your information stored on Social Networks.
You can opt out of this service on all websites using this AddThis too by visiting http://www.addthis.com/privacy/opt-out
3) datr, lu, locale, x-src– These cookies are set by Facebook and allow you to comment on our site from your Facebook account. No personal information is gathered from your Facebook account.
You may disable cookies on our website but it may result in you not being able to complete your transaction.
For Microsoft Internet Explorer:
• Choose the menu “tools”, then “Internet Options”
• Click on the “privacy” tab
• Select the setting the appropriate setting
For Mozilla firefox:
• Choose the menu “tools”, then “Options”
• Click on the icon “privacy”
• Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
• Choose the menu “Files”> “Preferences”
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Credit Card details and Security
When you enter your credit or debit card details onto our website, we do not have access to those details and no details will be kept by our systems. We can access only sufficient information in order to process refunds.
Should you decide to re-purchase you will have to re-submit your payment card details. This is for YOUR security.
Where you have given your details to us via telephone, once processed, any hard copy of that information is destroyed. However, our payment processes stores those details in an encrypted format so that we can process any repeat payments or refunds that are necessary.
The Venetian Mirror Centre will never process a transaction without first notifying you, and will immediately refund any payments that have been made in error.
Notice of Changes