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Deliveries will be carried out using national couriers, usually TNT or DHL of FED EX. Delivery times are weekdays between 0900 and 1800. Saturday delivery is available but is subject to a surcharge – please contact us for more details. We will make every effort to deliver within the time and day stated but we will not be liable for any loss caused to you by late or non-delivery on the stated day.

Shipping is considered to be satisfactorily accomplished when the product is signed for at the required delivery address. In the event of a delivery failure due to absence of the purchaser, a notification will be made to arrange for re-delivery or collection by the purchaser. We will attempt delivery 3 times before the goods are returned to us. Redelivery after this will be at an additional cost.

Expected Delivery Times

Category A 2-5 days delivery held stock

Category B 6-10 weeks delivery. Genuine Murano Mirrors and Furniture imported from Italy

Our given lead times are as accurate as possible at the time of ordering. If there are any major delays you will always be informed.

It is essential that the delivery address is clearly and correctly given. Delivery to an incorrect address given by the customer will discharge any and every responsibility of the Venetian Mirror Centre.


Breakages

When goods are delivered, they must be examined immediately for breakages; and any signs of damage to the packaging. If this is not possible, the goods must be signed for as “Unexamined”. In this event the goods must be examined within 7 days, and any damage reported in writing to the Venetian Mirror Centre. Venetian Mirror Centre will gladly replace any breakages that incur during shipping providing we are notified within 7 days.

Delivery charges may increase for items being sent outside of mainland Britain (Northern Ireland, Channel Islands etc).Please contact us.